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Accessing Additional Resources

Help Centre guides, FAQs, and support contacts.

Lydia Straszim avatar
Written by Lydia Straszim
Updated over 9 months ago

You're currently navigating our Help Centre, which provides a range of resources to support you through each stage of the CCF process.

Here are some key links to get started:

  • Data Guide: a downloadable guide to help you understand the categories within Scope 1, 2, and 3, with tips on how to gather complete and accurate information.

  • FAQs: Our FAQs section addresses common questions, covers common questions, such as data accuracy tips, validation steps, and handling missing data.

  • Proactive in-platform support: throughout the platform, alerts will provide reminders and tips to support data input.

  • Support and contact information: reach out to our team through the live chat in the bottom right corner (which also appears in the platform) or email your Account Manager if you need help with data collection, platform navigation, or other questions.

Remember, we’re here to help: If you have any questions or need further support at any stage, don’t hesitate to reach out. Our team is committed to making your carbon footprinting journey as smooth and successful as possible.

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